Welcome to our Community

ACCOUNT SETTINGS

Manage your profile

To make changes to business address, telephone, business tagline or description, select Business Profile from the top navigation and then select General Information to make changes.

Change the service(s) you offered

Our database match the services that our users are looking for with the service(s) you offered via search criteria that user selected when planning their event. To make changes to Event Type, Event Category or Birthday Category, select Business Profile from the top navigation and then select Search Filters to make changes.

Change your password

Select Account Info from the top navigation and then select Change Password to make changes. In the password section, input your current password and new password.

BILLING

Update billing information

Select Account Info from the top navigation, scroll to the bottom section to update your billing information.

Update credit card info

Select Billing from the top navigation, click on “Update Card” to update your credit card information.

Credit card information and billing process are handled through our third party, Stripe. There is no sensitive information being stored at Picabash.com.

Update billing frequency

Select Account Info from the top navigation, scroll to the bottom section to update your billing frequency to monthly or quarterly and Stripe will update the frequency on the next billing cycle.

BUSINESS PROFILE PAGE

Edit your business profile page

Select Business Profile from the top navigation and make the changes you need.

Edit your search filters

Select Business Profile from the top navigation and then select Search Filters tab and make the changes you need.

PRODUCT/SERVICE, PACKAGES AND DEALS

Add/Edit product or service

Select Product/Service from the top navigation and then select “Add Product/Service” button. Click on the “Add Product/Service” button to add a new Product/Service. To edit a Product/Service, click on the Edit button. To remove a Product/Service, click on “Remove Product/Service”.

Add/Edit packages

Select Product/Service from the top navigation and then select “Add Product/Service” button. Click on the “Add Product/Service” button to add a new Product/Service. To edit a Product/Service, click on the Edit button. To remove a Product/Service, click on “Remove Product/Service”.

Add/Edit deals

Special Deals are only available for Featured members. To add Special Deals (offer), select Deals from the top navigation and then select Add Deals.

SOCIAL MEDIA

Connect social media accounts

Select Social Media from the top navigation and select the “On Your Business Profile” button. Choose between the four social media accounts (Facebook, Instagram, Twitter or Pinterest) and add your social media URL. For example: https://www.facebook.com/picabash. Click the “Save” button to save the URL and now your social media account is linked to your Business Profile Page.

Sharing on social media

When you joined Picabash, you can share this collaboration update with your followers. Simply select one of the pre-made sentences or made up your own and click on the intended social media icon to share the news. To trigger a post, first you will need to link your social media account and click on the icon to make a post.

EVENTS 

Booked events and payment confirmation

Select My Dashboard from the top navigation. In the Summary section, under Inquiries, click on View Details. Locate the event you want to work with and double check your availability for the date and time of the inquiry. All inquiries will show a “Pending” status until you change the status.

Mark events as confirmed

Select Inquiries from the top navigation and locate the event and double check your availability for the date and time of the inquiry then set the status to “Confirmed”. You can contact the client by selecting the “Message” link if you need to change the details or offer an alternate date or time of the event.

Mark events as paid

Select My Dashboard from the top navigation. In the Summary section, under Inquiries, click on View Details. Locate the event and double check your availability for the date and time of the inquiry then set the status to “Deposit Paid” only after client has contacted you and paid the deposit. You can contact the client by selecting the “Message” link if you need to contact the client.

Cancel an event

If a client contacted you to cancel an event, select My Dashboard from the top navigation. In the Summary section, under Inquiries, click on View Details and locate the event. Click “Cancel” to completely cancel the event. To modify date or time or both, click “Edit”. Click “Okay” on the confirmation page to confirm you want to cancel the event.

REVIEWS

Request reviews

Select Manage Reviews from the top navigation. Click on the “Request Review” button. Enter your client’s name, email address and other details. Click “Send Request” to send the request.

View/Respond to reviews

Select Manage Reviews from the top navigation. Click on the “Manage Reviews” button. To respond to a review, click on the arrow next to “Respond”. Type your comments into the textbox and then click submit.

Set a featured review

Select Manage Reviews from the top navigation. Click on the “Manage Reviews” button. On the Manage Reviews tab scroll to the review you’d like to feature. Click on the “Set as Featured Review” checkbox.

Dispute a review

You may dispute a review if it does not comply with our Terms of Use. Please contact us to dispute a review. We will work with you and your client to verify the details and reach a resolution.

Disputed reviews

Vendors may dispute reviews if they feel the reviews were given to lower their credibility. Vendors will need to contact Picabash in writing to dispute a review and cannot directly edit reviews that were submitted. If a vendor disputes a review we may contact you to verify the details and reach a resolution. For more details see our Terms.

ANALYTICS

What do the terms mean?

Link to the Analytics page – “What do these Terms Mean” page provides explanation of the terms used on this site.

What is Picabash?

Picabash is website designed to connect individuals planning an event with local businesses who can meet their needs. We’ve designed our website to help small local businesses effectively leverage their marketing budget by exposing them to a larger audience and providing tools and analytics to take their company to the next level.

Why should I list my business with Picabash?

We’ve recognized that the small businesses we serve may not always have the budget or resources to expand their footprint and reach clients who are searching for their products or services. When you become a Picabash member you’ll receive your own profile page on the site which you can use to highlight the unique aspects of their company. Our site makes it easy to attract new clients with engaging business descriptions, an eye-catching photo gallery or exclusive packages and deals. You can also build your trust and credibility through client reviews. We provide the tools to help you manage this process including client review requests and reminders. Picabash also knows that businesses need marketing analytic tools and insights to succeed in a data-driven era. When you partner with us you have access to these valuable tools and insights which may be difficult to access on your own.

What is Picabash?

Picabash is website designed to connect individuals planning an event with local businesses who can meet their needs. We’ve designed our website to help small local businesses effectively leverage their marketing budget by exposing them to a larger audience and providing tools and analytics to take their company to the next level.

What does it cost?

We recognize your company’s budget and resource needs are as unique as your business itself. Whether you just want to get your feet wet with a basic profile or dive right into a full-blown marketing and analytics suite, we have a variety of plans to fit your budget. See our Plans and Pricing for more details.